Insurance

We act on professional negligence and property and liability claims, for insurers, professionals and individuals.

Insurance disputes look different depending on where you sit. For insurers, we defend and manage claims efficiently. For professionals, we respond to negligence allegations and work with insurers. For individuals and businesses, we challenge denied or reduced claims through internal review, AFCA and, where needed, the courts. We also advise on liability claims and policy interpretation, and we act for both policyholders and insurers.

We are trusted with serious insurance work, including acting for a major insurer, and we are members of the Australian Insurance Law Association. Whichever side you are on, we give clear, practical advice aimed at the best outcome efficiently.

Why clients choose Mullane Lindsay

Our Insurance, profession and individual clients have access to dedicated insurance lawyers, led by Director Kristy Nunn and Special Counsel David Collins. The firm is committed to understanding our client’s needs and values, and providing legal advice and representation that matches those needs.

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FAQs

We advise on insurance disputes: defending or pursuing claims, interpreting policy terms, responding to denials and non-disclosure allegations, and acting in professional negligence matters. We act for insurers, professionals and policyholders, and we resolve most matters through negotiation, internal review or AFCA rather than court.

Both. We are trusted with serious work for insurers, including a major insurer, and we also act for professionals and for individuals and businesses challenging a denied or reduced claim. We will tell you at the outset if a conflict means we cannot act for you.

Often, yes. A denial is not the final word. You can request written reasons, seek internal dispute resolution, and escalate to AFCA, a free external scheme that can require an insurer to pay a wrongly denied claim. Time limits apply, so act promptly, and get advice if the amount is significant or the policy is complex.

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Our Services

Strategic legal guidance when it matters most.

We start with a confidential conversation. There is no jargon and no pressure, just a clear sense of your options and what we would do next.

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